Politique d'expédition

Shipping & delivery

COVID-19: Restrictions on shipping

Owing to the current COVID-19 situation, shipping to the United States, United Kingdom, German, France, Spain and Italy are still available. However, delivery times may be longer than usual.

Do not use delivery addresses for buildings that may be closed due to the current provisions.

Available Delivery Areas:
United States(Except Puerto Rico),
United Kingdom,
German,
France,
Spain,
Italy.

Order Processing:
Once your order is placed, processing begins. It takes approximately 2 - 3 business days(not including weekends). You will receive an email once your order is shipped. 

Delivery Timeframe:

2-10 business days for：United States, United Kingdom, German, France, Spain, Italy.

Except for the above countries, other regions are temporarily unable to deliver.

However, due to delays related to demand and COVID-19, orders may experience delays. Not to worry, our shipping partners have promised all orders will be delivered regardless.

Delivery Location:
We have warehouses in the following cities:
United States
United Kingdom
Spain
China

We will deliver the products to you nearby according to your order and inventory situation.

Shipping Cost:
Standard shipping: $5.


Tracking Orders：
We will send you the tracking number of your orders to the e-mail provided once your order is dispatched. If you're not able to track with the tracking number provided, please do not hesitate to contact us at support@voyor.com and we will get back to you as soon as possible.

Receive or exchange :
When your order arrives, please inspect it for any damage that may have occurred during shipment. If you have received damaged or unusable items, please retain the box, the packing materials, and the items inside. And contact us immediately at support@voyor.com, so we can replace items for you or help find a satisfactory solution.