Frequently Asked Questions
How long is the product's warranty? The product is broken, can it be replaced?
The warranty for VOYOR products is two years. If you have any questions about the product, please feel free to contact us.
We will do our best to help you solve the problem. Please click here, and be sure to attach the order number so that we can help you better deal with the problem. Thank you.
For detailed refund policy, please click here.
How to return the products? Is there a refund?
We will refund no-asking within 30 days. If there is any dissatisfaction with the product, please contact us in time and we will tell you the address where the product can be returned and related refund matters.
For detailed return policy, please click here.
How long will it take to receive the products after placing the order?
When your order is completed, we will deliver the products for you within 24H, if there are no special circumstances. If there is, we will contact you in advance. We will arrange delivery according to your geographic location, and you will receive the products within 3-7 business days.
For detailed shipping policy, please click here.
About free gift or QR code
If you have received a free gift card or the QR code is invalid, please contact us directly through the contact us page and we will teach you how to get a free gift.
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