Frequently Asked Questions

Shipping policy

For questions regarding our Shipping & Delivery click Here

When your order is completed, we will deliver the products for you within 24H, if there are no special circumstances. If there is, we will contact you in advance. We will arrange delivery according to your geographic location, and you will receive the products within 3-7 business days.For detailed shipping policy, please click here.

After delivery, we will send you the corresponding order number. You can find your package information here.

Returns and exchanges

For questions regarding our Returns Policy click Here.

The warranty for VOYOR products is two years. If you have any questions about the product, please feel free to contact us.We will do our best to help you solve the problem. Please click here, and be sure to attach the order number so that we can help you better deal with the problem. Thank you.For detailed refund policy, please click here.

We will refund no-asking within 30 days. If there is any dissatisfaction with the product, please contact us in time and we will tell you the address where the product can be returned and related refund matters.For detailed return policy, please click here.

About free gift or QR code

If you have received a free gift card or the QR code is invalid, please contact us directly through the contact us page and we will teach you how to get a free gift.

Didn't find your answer?

Drop us an email at our  CONTACT US page.